Customer Service Directory
Phone Numbers for Quotes, Claims, Customer Service and Complaints
Following are various phone numbers to the customer and service centers for various NASW Assurance Services insurance programs.
- For a free personal group insurance quote – Accident Protection, Group Term Life, Long-Term Disability – call Association Group Insurance Administrators at 866-514-8974
- For a free instant quote on the Auto and Home Insurance Program – call MetLife at 877-491-5089
- For professional liability insurance quote 888-278-0038.
- For information on coverages and to obtain a quote for Major Medical, Dental Insurance, Vision Insurance, or Supplemental Insurance under the My NASW Health Choices program, call 866-206-8509.
- For professional liability claims, call 888-278-0038 if you are a policyholder in the enhanced, NASW-endorsed professional liability insurance program. Otherwise, please call NASW Member Services at 800-742-4089 for assistance.
- For information on policies through our My NASW Health Choice program, call 866-206-8509.
- To report a claim to the NASW Member Auto & Home Insurance program call 800-854-6011, 24 hours a day, 7 days a week, 365 days a year (366 days in a leap year).
- For group insurance claims call Association Group Insurance Administrators at 866-591-8267.
Submit your group insurance claims to:
NASW Assurance Services
P.O. Box 9060
Phoenix, AZ 85068-9060
Insurance Customer Service
- For professional liability customer service in the enhanced NASW-endorsed professional liability insurance program, call 888-278-0038. Otherwise, please call NASW Member Services at 800-742-4089 for assistance.
- For information and customer service the My NASW Health Choice program, call 866-206-8509.
- For Auto & Home customer service, call 800-854-6011.
- For group insurance customer service on your existing account(s), billing inquiries, to make a change, or to check the status of a group insurance application you recently submitted, call 866-591-8267 or write to:
Association Group Insurance Administrators
P.O. Box 26450
Phoenix, AZ 85068
General Insurance Inquiries and Complaints
- For general inquiries and complaints about NASW Assurance Services programs, services, or vendors, please call ASI Customer Service at 855-385-2160 or ASI Corporate Office at 877-668-4274.
- If you have suggestions about future insurance program offerings or services, call ASI Customer Service at 855-385-2160 or ASI Corporate Office at 877-668-4274.
- To join or renew your NASW membership, questions on NASW membership and for NASW customer service call 800-742-4089.