Customer Service Directory

Phone Numbers for Quotes, Claims, Customer Service and Complaints

Following are various phone numbers to the customer and service centers for various NASW Assurance Services insurance programs.

Insurance Quotes
  • For a free personal group insurance quote – Accident Protection, Group Term Life, Long-Term Disability – call Association Group Insurance Administrators at 866-514-8974
  • For a free instant quote on the Auto and Home Insurance Program – call MetLife at 877-491-5089
  • For professional liability insurance quote 888-278-0038.
  • For information on coverages and to obtain a quote for Major Medical, Dental Insurance, Vision Insurance, or Supplemental Insurance under the My NASW Health Choices program, call 866-206-8509.
Insurance Claims
  • For professional liability claims, call 888-278-0038 if you are a policyholder in the enhanced, NASW-endorsed professional liability insurance program. Otherwise, please call NASW Member Services at 800-742-4089 for assistance.
  • For information on policies through our My NASW Health Choice program, call 866-206-8509.
  • To report a claim to the NASW Member Auto & Home Insurance program call 800-854-6011, 24 hours a day, 7 days a week, 365 days a year (366 days in a leap year).
  • For group insurance claims call Association Group Insurance Administrators at 866-591-8267.
    Submit your group insurance claims to:
    NASW Assurance Services
    P.O. Box 9060
    Phoenix, AZ 85068-9060
Insurance Customer Service
  • For professional liability customer service in the enhanced NASW-endorsed professional liability insurance program, call 888-278-0038. Otherwise, please call NASW Member Services at 800-742-4089 for assistance.
  • For information and customer service the My NASW Health Choice program, call 866-206-8509.
  • For Auto & Home customer service, call 800-854-6011.
  • For group insurance customer service on your existing account(s), billing inquiries, to make a change, or to check the status of a group insurance application you recently submitted, call 866-591-8267 or write to:
    Association Group Insurance Administrators
    P.O. Box 26450
    Phoenix, AZ 85068
General Insurance Inquiries and Complaints
  • For general inquiries and complaints about NASW Assurance Services programs, services, or vendors, please call ASI Customer Service at 855-385-2160 or ASI Corporate Office at 877-668-4274.
  • If you have suggestions about future insurance program offerings or services, call ASI Customer Service at 855-385-2160 or ASI Corporate Office at 877-668-4274.
NASW Membership
  • To join or renew your NASW membership, questions on NASW membership and for NASW customer service call 800-742-4089.